Here for you
Wholesalers tell us that having expertise on hand from their suppliers to help them win business is very important. They see their best, most dependable suppliers as an extension of their businesses. That’s why we’ve invested heavily in nurturing four dedicated departments to share our expertise and ensure a seamless supplier relationship that makes life easier for you.
Our field-based Regional Sales Managers operate in your area and will visit your team regularly, assist with sales and provide the product training your business needs to bag those high-volume orders. They’ll also go the extra mile to visit your customers and undertake site surveys to make the best possible product recommendations to keep your customers happy.
You’ll also have access to an office-based Sales Support assistant, who works alongside your Regional Sales Manager and knows your business inside and out. They’re on-hand to field everything from general queries to quotations and savings calculations to deliver the outstanding customer service you deserve at all times.
Making light work of technical support
Our experienced, highly personable Technical Support team is also at your beck and call. They’re here to answer your technical queries and provide data sheets, IES Data Files and produce lighting guides in line with the LIA’s framework.
Meanwhile, our qualified Lighting Designers are also ready and waiting to meet your customers’ lighting design requirements with innovative, energy efficient LED lighting solutions.
Dedicated to streamlining your orders
Our ever-growing team of order processing and warehouse operators are equipped with the latest Electronic Data Interchange (EDI) technology and hand-held laser barcode scanners. This not only helps to provide our valued clients with total transparency, it improves the efficiency of dispatching orders accurately wherever they are needed, on time every time.
We regard our people as our greatest asset. We invest considerable time and money in their training and development to ensure they meet the requirements of service and efficiency that you and your own customers expect.