<--End Google Analytics --> Fantastic Results from 2019 Customer Satisfaction Survey - NET LED Lighting

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Our team bring together a unique combination of expertise, skills and drive to bring you results that matter.

Added Value Services

Save time and hassle with pre-installed Sensors, Emergency Kits and Connectors.

Next Day Delivery

Over £3 million of stock available for immediate dispatch, ensuring next day delivery when ordered before 5 p.m.

Order Online

Wholesalers ordering through the Online Order Portal have access to real-time stock infomation and data.

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Doing right by our customers and the wider environment through our open, honest and transparent culture.

Fantastic Results from 2019 Customer Satisfaction Survey

A survey of UK Electrical Wholesalers has revealed widespread appreciation for NET LED Lightings’ service and staff.

The purpose of the survey was to ensure customer needs were being met and to identify opportunities to better serve them in the future.

The Electrical Wholesalers that took part also revealed high satisfaction rates with NET LED’s dedicated Regional Sales Managers and Internal Sales Support staff; achieved satisfaction rations of 96% and 100% respectively. A 6% increase from the previous year.

These results came from a combination of office-based and field representation which allows us to provide a consistently high level of service tailored to individual customer requirements.

100% of Wholesalers who took part said they would purchase from NET LED again and 98% would recommend NET LED products to a contractor or another branch.

97% of our Wholesalers are happy with our range of products, saying that they satisfy the majority of customer’s requirements.

Of the Wholesalers that have used our Online Order Portal, there were high satisfaction rates with the overall performance and support the service provides, with 96% of customers that use it adding that it is quick and easy to use.

We would like to take this opportunity to thank everybody who took part in the 2019 survey and for their ongoing business with NET LED.

 

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